Converge on hiring binge to resolve deluge in complaints, subscriptions

Fiber internet company Converge Information and Communications Technology Solutions Inc. went on a hiring spree to address network complaints and delays in installations as customer applications surged during the COVID-19 pandemic. “Currently, we have almost tripled the number of our customer contact agents, bringing our answer call rate to 90 percent,” said Pampanga-based businessman and…

smartphone, money, finance

RCBC digital banking unit rolls out loan marketplace

Yuchengco-led Rizal Commercial Banking Corp.’s (RCBC) digital banking platform DiskarTech is rolling out this April a loan marketplace targeting consumers and micro, small and medium enterprises (MSMEs)—in line with its proposition as a financial inclusion “super app.”DiskarTech—which has registered users, of which about a million had undergone validation as eligible depositors—has also introduced a Visayan…

Landbank’s add’l equity to go to MSME loan programs

The additional P27.5-billion equity infused into state-run Land Bank of the Philippines (Landbank) will be injected into existing and upcoming loan programs for small businesses badly hit by the pandemic-induced recession, an official said. In a telephone interview on Wednesday, Landbank vice president and corporate affairs group head Vivian Cañonero said the Bayanihan to Recover…

Pangasinan welcomes more tourists as restrictions eased

LINGAYEN, PANGASINAN—Tourists outside the Ilocos region are now allowed to visit Pangasinan after the provincial government eased travel restrictions this week. Gov. Amado Espino III issued an executive order removing the travel authority and medical certificates from the required documents when entering the province. But Espino asked tourists to check their destinations as some local…

Living with the virus

Chua: The economy needs the young up and about

It is often said—quoting national hero Jose Rizal—that the youth is the hope of the nation. In these difficult times, the country’s recovery from the pandemic-induced recession might as well depend on the young moving about, going shopping and dining out with their families. The country’s chief economist, Acting Socioeconomic Planning Secretary Karl Kendrick Chua,…

Financing a ‘green’ economic reboot, recovery from pandemic

Washington-based International Finance Corp. (IFC) of the World Bank Group has introduced financing support for Philippine banks that will lend to climate adaptation and mitigation projects amid a push for “green” recovery from the COVID-19 pandemic to generate trillions of dollars in fresh investments. “The program, ‘Scaling Up Climate Finance through the Financial Sector,’ is…